Cap Hill Plumbing (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and booking system.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, service address, and payment details when you request service.

Usage Information: How you interact with our website, booking forms, and emails.

Cookies: Small data files used to improve your online experience and track website performance.

2. How We Use Your Information

Your information is used to:

Schedule and provide plumbing services.

Send confirmations, invoices, and important updates.

Improve our services and website.

Send promotional emails or campaigns (if you’ve opted in).

3. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party providers (such as payment processors, scheduling software, or marketing tools) as needed to deliver services.

We may disclose information if required by law.

4. Data Security

We use secure systems to protect your data.

Payments are processed through trusted providers using encryption and industry-standard protections.

5. Your Choices

You may opt out of marketing emails at any time by clicking “Unsubscribe.”

You may request to update or delete your information by contacting us.

6. Third-Party Services

Our website may link to third-party services (e.g., Jobber booking forms, Stripe payments). We are not responsible for their privacy practices, and you should review their policies separately.